PrivacyPolicy

This Privacy Policy applies to Closr websites, mobile applications, and related services that link to this policy (collectively, the "Services"). It explains how Closr ("Closr," "we," "our," or "us") collects, uses, stores, shares, and protects personal data.

By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.

What This Policy Covers

This policy covers personal data we collect when you:

• create or use a Closr account
• pair with a partner
• create reminders, mood logs, and related shared content
• use notifications and synchronization features
• contact support or otherwise interact with us

This policy does not cover practices of companies we do not own or control.

PersonalDataWe Collect

Account and Profile Information

• email address
• display name or nickname
• authentication provider account identifiers when signing in with supported providers

Partner and Relationship Information

• invite code data used for pairing
• couple membership data and partner connection state

Shared Content and Activity Data

• reminders, dates, times, recurrence, notes, completion state, and notify settings
• mood entries and related values
• onboarding responses you submit

Technical and Device Information

• push notification token and notification metadata
• device and app state data needed for sync, reliability, and troubleshooting
• local app cache and pending write state stored on device

Support and Communications Information

• information you provide when contacting support or submitting feedback

Purchase and Subscription Information

• entitlement or subscription status where paid features are enabled
• transaction context from app store billing providers

Sensitive Data

Because Closr is relationship-focused, user-submitted content may include sensitive personal details. We process this information only to provide and operate the Services and as otherwise described in this policy.

How We Collect Personal Data

We collect personal data:

• directly from you
• automatically through your use of the Services
• from third-party providers you choose to connect
• from infrastructure providers that support authentication, messaging, sync, and payments

How We Use Personal Data

We use personal data to:

• provide, maintain, and improve the Services
• create and manage your account
• support partner pairing and shared features
• deliver and manage reminders and notifications
• sync data across devices and sessions
• protect security, detect abuse, and prevent fraud
• provide customer support
• comply with legal obligations

How We Share Personal Data

We do not sell personal data.

We may share personal data with:

• your paired partner, for shared couple features
• service providers that process data on our behalf, such as:
  • authentication and database providers
  • cloud messaging and notification providers
  • sign-in providers
  • hosting, infrastructure, and app platform providers
  • subscription and billing processors where enabled
• legal authorities or other parties when required by law or to protect rights and safety
• transaction counterparties in the event of a merger, acquisition, or business transfer

Partner Visibility

When you pair with a partner, certain content and activity is shared by design. Shared content may remain visible to your partner as part of normal product behavior until removed or otherwise handled under the applicable product and retention rules.

Data Retention

We retain personal data for as long as necessary to operate the Services, fulfill legitimate business purposes, and comply with legal obligations.

Retention may vary by data type, product functionality, and legal requirements. We may delete or anonymize data when it is no longer needed.

Your Rights and Choices

Depending on your location, you may have rights to:

• access personal data
• request correction
• request deletion
• object to or restrict certain processing
• request portability where available
• withdraw consent where processing is based on consent

You can also manage notification permissions in your device settings.

To exercise rights, contact us using the details in the Contact section.

International Data Transfers

Your personal data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border processing.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal data. No system can be guaranteed fully secure.

Children

The Services are not directed to children below the minimum age required by applicable law. We do not knowingly collect personal data from children in violation of applicable law.

Third-Party Services

The Services may integrate third-party platforms and providers. Their handling of your information is subject to their own privacy policies and terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the Last Updated line and provide additional notice where required by law.

Contact

For privacy questions or requests:
Privacy Contact: closrtheapp@gmail.com